Performance management edinburgh business school xi module 11 managing team performance 111 11. Knowledge and process management aims to provide essential information to executives responsible for driving performance improvement in their business or for introducing new ideas to business through. Knowledge management as an important tool in organisational. Knowledge management technology people process figure 1. To remain at the forefront organizations need a good capacity to retain, develop, organize and utilize their employees capabilities. Scholarly articles structure of knowledge management. Pdf on jan 1, 2015, anis khedhaouria and others published journal of knowledge management find, read and cite all the research you need on researchgate. The following four journals were identified as the current, leading journals in education and technology listed in no particular order. International journal of knowledge management ijkm.
The role of technology, acm siggroup bulletin, special issue on knowledge management at work march 1998. Emerald encourages authors to cite and fully reference all data, program code and other methods in their article. International journal of knowledge management studies ijkms. Some of the advantages of documentation in an organization are having a historical, analytical and scientific record of achievements, processes. This article discusses the ways and means to build a successful knowledge management system by examining the case of infosys. The journal publishes original papers at the forefront of information manage, retrieval, knowledge generation, sharing and management issues. June 2011 166 customer relationship management and its relationship to the marketing performance dr. Another important issue about the talent management is the. The journal contributes to the development of theory, practice and policy in the field of knowledge management, intellectual capital and intangible resources. Knowledge management as an important tool in organisational management. Practice vol 18 issue 1 access provided by illuminating engineering society leukos log in register. The journal publishes original papers at the forefront of information manage, retrieval, knowledge generation. Knowledge creation and the process of manufacturing strategy formulation the development of resourcebased theoretic approaches, and especially those emphasizing the role of knowledge, has provided a broader basis upon which to build a theory of manufacturing strategy henriksen and rolstada. Emerald is a signatory of the transparency and openness promotion top guidelines, a framework that supports the reproducibility of research through the adoption of transparent research practices.
International journal of knowledge management studies. About this journal editorial board submitting articles topics covered include. Components of knowledge management the process component include standard processes for knowledge contribution, content management accepting content, maintaining quality, keeping content current, deleting or archiving content that is obsolete, retrieval, membership on. Assessing the impact of educational video on student. Apr 17, 2020 journal of knowledge management knowledge management journal if you are interested in knowledge management, the knowledge cafe or the role of conversation in organizational life then you my be interested in this online book i am writing on conversational leadership. Developing an appropriate culture and communication strategy integrating learning and knowledge infrastructure. Knowledge management is an organized and systematic method for managing the knowledge within an organization and using this knowledge in various activities in order to achieve the organizations goals. Measurement is an operational analysis of the knowledge management initiative. Introduction as a logical result of the appearance of the concept relationship marketing since the 1920s, the concept. Components of knowledge management the process component include standard processes for knowledgecontribution, content. Using a case study approach to compare and contrast the cultures and knowledge management approaches of two organizations, the study suggests ways in which organizational culture influences knowledge management initiatives as well as the evolution of knowledge management in organizations. Latex files can be used if an accompanying pdf document is provided.
Knowledge flows, strategic motives and innovation performance. Online journal of applied knowledge management a publication of the international institute for applied knowledge management volume 1, issue 2, 20 128 why knowledge management. The role of knowledge management in enhancing the competitiveness of small and mediumsized enterprises smes communications of the ibima volume 10, 2009 issn. D, is the author or coauthor of a number of books on km, including knowledge management in practice, and numerous articles on the subject of km. He is professor emeritus at long island university and is the former and founding dean of the college of information and computer science. The journal is published in both printed and online versions. Knowledge is power and hence, those organizations that capture, store, and disseminate knowledge better than their competitors have sources of competitive. The management of knowledge is promoted as an important and necessary factor for organizational survival and maintenance of competitive strength. Measurement is an operational analysis of the knowledge management initiative compared to the organization.
The international journal of knowledge management will provide a forum for both academics and practitioners to share their research in all areas associated with knowledge management. Knowledge as a key resource will contribute to improved organisational performance if it is properly leveraged and harnessed. Knowledge management articles management study guide. Please note many of the embedded links in this article will take you to our archive website. A growing number of organizations are embracing knowledge management as a key strategic initiative. The knowledge management provides a chance to improve the utilization of knowledge in organization sammer, 2007. Customer relationship management crm marketing performance relationship marketing 1. Knowledge management is crucial in higher education practices that refer knowledge sharing, feedback and communication process as part of the quality improvements. The difficulty in establishing a business case for knowledge management programs is really an issue of cause and effect, and often stems from the fact that, since knowledge is intangible, there is no direct link from a knowledge management process to a demonstrable business outcome. Knowledge production and diffusion is widely accepted as a critical factor for economic growth conceicao et al.
To save a pdf on your workstation for viewing or printing. The article takes the discussion further by analyzing how a successful knowledge management system can be actualized in practice. The difficulty in establishing a business case for knowledge management programs is really an issue of cause and effect, and often stems from the fact that, since knowledge is intangible, there is no direct. Using a case study approach to compare and contrast the cultures and knowledge management approaches of two organizations, the study suggests ways. Developing an appropriate culture and communication strategy integrating learning and knowledge infrastructure knowledge management and the learning organization information organization and retrieval technologies for improving the quality of knowledge linking. There are now also over half a dozen periodicals and magazines with knowledge management in their title, such as knowledge management, knowledge management magazine, knowledge management. International journal of business and social science vol.
New measures of success, coauthored with debra amidon, journal of business strategy, pp. D, is the author or coauthor of a number of books on km, including knowledge management in practice, and numerous articles on the. In doing so, the journal fills a void and provides a high quality outlet in which to publish kmrelated scholarly work. The journal of knowledge management covers all the key issues in its field including. The journal of knowledge management practice jkmp was the first journal in 1998 to bring together theory and case studies in this vital topic to provide progressive researchers, practitioners, and. The following four journals were identified as the current, leading journals in.
Km seems to have been successfully applied in large companies, but it is. Knowledge creation and the process of manufacturing strategy formulation the development of resourcebased theoretic approaches, and especially those emphasizing the role of knowledge, has. Rightclick the pdf in your browser rightclick the link above. One of the models describing knowledge transfer interactions is a triple helix. Customer relationship management international journal of. Ijkms is a refereed and authoritative source of information in the field of knowledge management and related aspects. In this process, technology has a role to diffuse knowledge and create a link for sharing within the knowledge management process. Another important issue about the talent management is the compensation, if the right incentive is given to the people who share talent than the sharing of knowledge become effective the banker, 2004. Emerald journal of knowledge management information. Navigate to the directory in which you would like to save the pdf. Knowledge management is essentially about people how they create, share and use knowledge, and so no knowledge management tool will work if it is not applied in a manner that is sensitive to the ways people think and behave. The journal of knowledge management practice jkmp was the first journal in 1998 to bring together theory and case studies in this vital topic to provide progressive researchers, practitioners, and organizations with holistic understanding and practical insight. Developing appropriate culture for knowledge management.
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